FAQ

Frequently Asked Questions

What is your order lead time?

Lead times vary depending on the type of pastry. Feel free to contact us so we can plan your order based on availability and your desired creations.

How do I place an order?

You can place your order directly on our website or contact us via email. For custom creations, such as layer cakes or entremets, we kindly ask for a prior discussion.

Do you offer home delivery?

Yes, we deliver within Malmö. Delivery fees vary depending on distance. Order pickup is available in Limhamn.

Are your products homemade?

Absolutely! All of our pastries are lovingly homemade using fresh and seasonal ingredients whenever possible.

Do you offer gluten-free / lactose-free / vegan options?

Some of our recipes can be adapted. Please let us know when placing your order so we can suggest a suitable alternative.

Can I cancel my order?

Orders can be cancelled up to 4 days before the delivery or pickup date for layer cakes and entremets, and up to 48 hours before for Cake To Go and cupcakes. After that time, no refunds will be issued.

Transport tips for your cakes:
  • When transporting, always keep the cake level and carry the box from underneath. Avoid placing it on a slanted seat.
  • Tip: place the cake flat on the floor in front of the passenger seat and drive carefully to avoid sudden movements.
  • Do not transport cakes in a hot car.
Storage: